Terms of Service

Conditions of Use

By subscribing to the website you will automatically receive Nautimarket Europe srl’s sales promotions. In the event that you are not interested in receiving these sales promotion, you can proceed with the cancellation of same directly from the newsletter by following the instructions at the foot of the page.

PAYMENT:

The goods ordered must be paid for by T/T advanced bank wire transfer or Credit Card (for payments via PayPal, maximum amount of € 500,00).

 
Orders with bank wire transfer payment are processed only after same has been credited to the account and not upon receipt of copy of payment. 

 

Bank details for bank wires:

Beneficiary: Nautimarket Europe s.r.l.
Bank:
Banca di Cividale Civibank
Payable to:
Nautimarket Europe s.r.l. Via Marittima 17, 33058 San Giorgio di Nogaro (UD) – Italy
IBAN:
IT69E0548464200CC0511000039
CIN:
E
SWIFT CODE:
CIVIIT2C


PAYMENT VIA PAYPAL: the system is automatic but in case the transaction is not completed, client can effect payment to e-mail address:  shop@nautimarket-europe.com

 

Registration and password:

Upon registration you will be asked for an e-mail address (USERNAME) and relative password. We ask you to kindly make a note of said data in order to re-enter into your account in the future (capital and small letters are different for the system, so please take care).  Our staff is not in a position to know your password inasmuch as it is memorised in an encrypted form. In case you forget your password, by using the recovery function you will receive an e-mail containing your registration data which is automatically generated by the system.
NB: The e-mail is sent by a “robot” and in most cases is identified as spam. If you have an antivirus/spam system, in the event of password recovery function, we advise you to temporarily disable antispam.
The e-mail will be sent to the address indicated during your registration, therefore please take care to correctly enter same.
If you cannot recover your password please contact us and one of our operators will reset your password and will manually assign another one.
Please use the following contact form for this operation.


REGISTRATION PROCEDURE FOR PRIVATE INDIVIDUALS:

Name: type your first name
Surname: type your first surname
Tax Code (Fiscal Code): type in your tax code
Company: leave blank (otherwise system will consider as error) 

VAT Number 
leave blank (otherwise system will consider as error)
Address: insert your address (and where necessary specify the hamlet), street name and number 
Postal code:  insert the postal code relative to your address (and not the general city postal code)
City: type in the name of your city
Province: select the relevant province from the menu
Nation: select the relevant nation
Telephone: enter a landline telephone number (including area code)
Cell phone: enter a cell phone number in case you need to be contacted
Fax: optional
Email: enter your e-mail address (please take care to enter it correctly)
Password: enter the desired password (capital and small letters are different for the system, so please take care)

REGISTRATION PROCEDURE FOR SOLE PROPRIETORS OR PROFESSIONISTS:

Name: type your first name
Surname: type your first surname
Tax Code: type in the company's tax code which should be the same as yours
Company: type in the name of your company or professional qualification
VAT Number: type in your company's VAT number
Address: insert your address (and where necessary specify the hamlet), street name and number
Postal code:  insert the postal code relative to your address (and not the general city postal code)
City: type in the name of your city
Province: select the relevant province from the menu
Nation: select the relevant nation
Telephone: enter a landline telephone number (including area code)
Cell phone: enter a cell phone number in case you need to be contacted
Fax: optional
Email: enter your e-mail address (please take care to enter it correctly)
Password: enter the desired password (capital and small letters are different for the system, so please take care)

REGISTRATION PROCEDURE FOR A COMPANY:

Name: type your first name
Surname: type your first surname
Tax Code: type in the company's tax code
Company: type in the name of the COMPANY
VAT Number: type in the company's VAT number
Address: insert your address (and where necessary specify the hamlet), street name and number
Postal code:  insert the postal code relative to your address (and not the general city postal code)
City: type in the name of your city
Province: select the relevant province from the menu
Nation: select the relevant nation
Telephone: enter a landline telephone number (including area code)
Cell phone: enter a cell phone number in case you need to be contacted
Fax: optional
Email: enter your e-mail address (please take care to enter it correctly)
Password: enter the desired password (capital and small letters are different for the system, so please take care)

Responsibility

Nautimarket Europe s.r.l. is not be responsible for any damage or loss, direct and/or indirect, deriving from the sale of goods and services proposed in the catalogne published on the Nautimarket Europe s.r.l. website even for delayed or non delivery of the product, nor for correspondence of the goods to the specifications as published on the site, nor for any other reason which is not directly attributable to Nautimarket Europe s.r.l.

Technical Information

Technical information inserted on the Nautimarket Europe s.r.l. website is obtained from information published by the manufacturers of the goods inserted in our catalogue.
Nautimarket Europe s.r.l. therefore reserves the right to modify/adapt technical and dimensional information of the product in the catalogue, as communicated by the producers, even without prior notice. 

Availability of Products

Since the submitting of orders online modifies the availability of the products in real time, Nautimarket Europe s.r.l. cannot guarantee the confirmation of the goods ordered.
In cases where there are articles being restocked and client has urgent need of the goods ordered which are available, the second shipment will have an additional cost based on the weight of the packag

Risk and Property

The goods are sent carriage paid and insured as per charge in the invoice.  The goods are under the responsibility of Nautimarket Europe s.r.l.up to destination to customer’s address. In case the goods are shipped carriage forward, as per customer’s request (customer sends his carrier to pick up the goods from our warehouse), the risk is borne by the customer from the moment of delivery to the carrier.  At the moment of delivery of the goods, the customer must verify that the packages are whole and that the number and quality corresponds to the accompanying delivery document (DDT). In the event of discrepancies, the customer must immediately place a note on the document of the courier stating “SUBJECT TO INSPECTION OF THE GOODS” specifying (e.g. package damaged, squashed, wet, has a hole etc.) on the appropriate delivery document and within eight days notify Nautimarket Europe s.r.l. via e-mail. Even if the package delivered is whole, the goods must be checked within eight days from receipt of same. Customer assumes full responsibility for what has been declared.

Orders

Minimum order is €30,00.

Orders are accepted only in written form, via fax or Internet (online). The customer submitting an order via Internet will receive notice, at the end of the procedure, confirming the order or via e-mail indicating the relative order number; assuming that after having sent the order, an order number does not appear (after a few minutes), the request will be considered as not having been received, to all effects of the law, even for accounting or administrative purposes or absence of the product.

For deliveries outside Italy, minimum order is € 50,00.

SHIPPING COSTS

Shipment is free for orders over € 150,00 (value of goods only) for Italy.

Transport charges are automatically calculated by the system and are to be considered as a mere indication. In case of deliveries to secluded parts of the world, should the charges calculated automatically not be enough to cover the effective shipping cost, we shall contact you and inform you of the actual transport cost. If you consider this cost to be too high, we shall deduct the corresponding amount from the order, and you can send your transport company to collect the goods. However, we reserve the right not to deliver to parts of the world that are not covered by transport companies we consider reliable.
In case a customer refuses the goods for reasons not attributable to Nautimarket Europe s.r.l., he/she will be charged with the transports costs, both ways.

Prices

All the prices on the website are to be intended inclusive of VAT (expect for price lists destined to B2B export). 

Prices can be modified at any time, without prior notice.
The website may contain unintentional errors and data which has not been updated, which we shall correct upon being informed of same.  
The price list may contain possible errors due to telematic updates or of other nature for which Nautimarket Europe s.r.l. declines responsibility. Customer shall be contacted immediately and advised of such variation.

Shipments and deliveries

Average delivery time to the carrier is 10 working days from order.
Orders placed after 12:00 on Fridays will be handed over to the carrier before 16:00 the following Tuesday.
Once the carrier has taken over the order, delivery will take place during the following 48 hours in Italy.

Shipments will be carried out by express. Transport costs are automatically calculated by the system based on destination and weight-volume of the goods.  In this case, and only when transport costs have been charged, the goods travel at our risk. We do not deliver to upper floors.

In case of theft or loss, Nautimarket Europe s.r.l. undertakes to send a new product and, where same is not available or is finished, will propose a different product but with the same features, with the right on the part of the customer to refuse said new product and request the issue of a credit note relative to said product.

In the event that the transport company has been entrusted by the customer, Nautimarket Europe s.r.l. shall not be held liable for any loss of or damage to the product from the moment the goods have been handed over to carrier at our warehouse.

Delivery, unless otherwise agreed to in writing between the parties, will take place during weekly office hours, excluding holidays, from Mondays to Fridays.

IMPORTANT:

At the moment of delivery of the goods by the courier, the customer is required to check: that the number of packages delivered is the same as the number indicated in the delivery document (DDT); that the packaging is whole, not damaged or wet or otherwise altered including materials used to close the package (adhesive tape or metal straps).

Possible damages or number of packages that do not correspond, must be notified immediately to the courier effecting delivery, by placing the wording “subject to inspection of the goods” on the accompanying delivery document and confirming same via fax or e-mail, to the main office:

Nautimarket Europe s.r.l. Via Marittima 17, 33058 San Giorgio di Nogaro (UD) – Italy, shop@nautimarket-europe.com
ATTENTION: If delivery is accepted without the necessary reserve as stated above, no claims can be made at a later date for missing items or damages caused during transport.

WARRANTIES

All goods sold benefit from a warranty by Nautimarket Europe s.r.l. and possible authorised service centres. Warranty period is 1 year for sale to companies and 2 years for private use (unless otherwise indicated on the specific products).

MONEY BACK GUARANTEE AND RETURN OF GOODS

If the items purchased are not to your satisfaction you may request a substitution or reimbursement within 14 days from date of receipt of same. You can simply send them via parcel post or courier by carriage prepaid enclosing the purchase document of the materials to be returned or substituted (without such document it will not be possible to proceed with the substitution or reimbursement). Items can be returned within 14 days from date of receipt of same provided that same is still in a new condition and in its original package. All additional expenses relating to the return of the items (transport costs, both ways) shall be borne by the customer. In case payment was made via credit card the commission charged for the payment shall be claimed.
PLEASE NOTE: We recommend that the items be well packed inasmuch as the customer is responsible for the integrity of same during the return process.
If you intend to return cut merchandise, 10% of the total value of goods will be withheld.
NB: Reimbursements for goods returned, shortage of goods or goods not available will be made within 30 days from notice.

Money back guarantee is applied only to sales to private individuals. Sales to companies are not covered by this regulation.  It should be understood that all products sold by us are covered by a warranty as per the legislation in force at the time of purchase.

Note: The technical and aesthetic features of the items are purely indicative. The company is not responsible for any typographical errors or variations of features and prices introduced by the producers or for damages caused by improper use of the products. For any controversy, Udine shall be the only Court of competent jurisdiction.  Regulations regarding increase or decrease of VAT, exchange rates or taxes on sales will give rise to adjustments.  

These conditions apply only to sales in Italy. 

All the prices indicated are in Euro.

Processing of personal data:
Dear Customer,
We wish to inform you regarding the processing your personal data by our company.
Privacy Policy

THE REASON FOR THIS INFORMATION NOTICE:
The management of the website with regards to the processing of personal data of users is described in this page. Registration on the website involves the acceptance of the following conditions. In the absence of a consent the service cannot be provided.

The information notice is pursuant to article 13 of Legislative Decree no. 196/2003 - Data Protection Law for those who interact with web services.

The information notice is based on Recommendation no. 2/2001 that the European authorities adopted on 17 May 2001, article 29 of directive no. 95/46/CE, regarding minimum requirements for on-line collection of personal data, in particular, methods, time and nature of the information that users have to supply when connecting to a web page, regardless of the connection.

Code on Personal Data Protection (L.D. 196/2003).

Pursuant to art. 13 of the Consolidated Text cited above, we wish to inform you that the personal data you have provided to this Company may be processed, for purposes related to the obligations mutually assumed as well as for statistical, commercial, promotional and credit protection purposes. The processing of data may be carried out through automated tools to store, manage and transmit the data and also prior to their communication to related companies as well as third parties who provide our company with data processing services or carrying out activities instrumental or complementary to that of Nautimarket Europe s.r.l. or / and for commercial and / or marketing purposes.


In relation to the abovementioned processing of personal data, you may exercise your rights as per article 7 of L.D. 196/2003 and in particular, the right:
1) to obtain confirmation of the existence or otherwise of personal data that regard you and their communication in an intelligibile form;
2) to have information of personal data, the source and method of processing, the logic involved in processing computerised data, identification details of the controller and processor, the parties or categories of parties to whom such data may be communicated or who might come into the possession of same;
3) to obtain updates, rectification or integration of data; the cancellation, transformation into an anonymous form or blocking of data processed in violation of the law, including those not needed to be kept for the purpose for which data was collected or subsequently processed; that the above context has been notified except in cases foreseen by the law;
4) to oppose, all or in part, for legitimate reasons, to the processing of personal data that regard you, even though relevant to the purpose of collection, and in any event, for the purpose of direct marketing or sales or for market researches or business communications.  Pursuant to art. 13, 1° co, . b) e c) of L.D. 196/2003, we advise that any refusal on your part to supply data requested could result in the impossibility of this company to accept your order.
Pursuant to Legislative Decree 196/2003, the Data Controller is Nautimarket Europe s.r.l. and it is also responsible for the processing of personal data, represented by Roberto Visentin, domicilio at the main office of the company.

Approval Consolidated Text ex. art 23

With reference to the above disclosure, the sender of the order freely declares and expresses consent to the processing of his/her personal data by Nautimarket Europe s.r.l. communicated to said company or during the course of subsequent supplies or assistance, authorising at the same time the communication and diffusion, even overseas, of all the above data even to other persons, companies or entities that supply publishing company services connected with  activity or relative to the protection, management and collection of receivables.

CONDITIONS

a) Having read the information note, I give my consent to the processing and communication of my personal data to companies that perform functions necessary or instrumental in providing a service, and companies appointed for the protection of credit under this contract that can, for the same purpose, transmit same to third parties. In the absence of my consent the service cannot be provided.
b) Having read the information note, I give my consent that the data supplied by me can be used (even via electronic mail) to send information and business offers by Nautimarket Europe s.r.l. and third parties, for market researches, sales and business statistics. In the absence of my consent the service cannot be provided. 

c) Having read the information note, I give my consent that the data supplied by me can be given to third parties for business purposes.

Your communications may be sent directly to our office.
Nautimarket Europe s.r.l., Via Marittima 17, 33058 San Giorgio di Nogaro (UD) – Italy, email shop@nautimarket-europe.com

Nautimarket Europe s.r.l. reserves the right, at its own discretion, not to proceed with the shipment of the goods, even after having accepted the order, to those customer who are out of credit, or with outstanding amounts or with disputes.